Experience:

GolinHarris Public Relations -Intern/Associate Account Executive at Dialogue Digital Media

May 2009 - Present

  • Working for a variety of clients utilizing social media tools as part of an overall campaign strategy.
  • Utilized Twitter and Facebook platforms for digital media strategy.
  • Compiled blogger outreach sheets for individual clients and stories.
  • Created interactive applications and made recommendations.
  • Consulted on technological issues related to each online campaign.

Clients include:

Kaiser Permanente, Toyota, ZiCam, Princess Cruises, Waterpik, Brandman University, Nintendo, Mistubishi, Mojo6, NAMM

 

Rob Olague Consulting - Owner

September 2007 - February 2010

  • Formulated technology plans for small to mid-size businesses, providing recommendation and expertise.
  • Built networks and storage/backup solutions for offices.
  • Took responsibility for office technology for clients. Managed inventories and purchases.
  • Provided I.T./technical support to clients

Clients include: Total Beauty Media, Trailer Park / Art Machine, 1K Studios, Smartworks Collective / Secret Identity, Downright Music, Western States Roofing Contractor's Association

 

Lewis Global Public Relations - Intern

February 2009 - April 2009

  • Wrote blog postings for and utilized twitter on behalf of IOGEAR.
  • Prepared briefing sheets for client meetings.
  • Tracked coverage and organized clips for clients.

Clients include:

IOGEAR, Viewsonic, iHarmonix, Memeo

 

Trailer Park (formerly Creative Domain) - Helpdesk Manager

2005 - 2007

  • Managed day-to-day helpdesk for large office and satellite accounting office.
  • Worked to integrate two existing companies' technology assets into a single system.
  • Recommended and impelemented new systems in intense production environment.
  • Documented and established procedures for operation.
  • Maintained Active Directory and particpated in Exchange & Blackberry server management.
  • Worked with Creative Suite and 3D technologies, tape backups, server management, specialized Macintosh work flow.

 

Learningtech.org - Systems Administrator

1999 - 2005

  • Worked with users of all skill levels to maintain networks and computers.
  • Maintained extensive documentation including trouble-ticket and work-order systems.
  • Inventories and tracked new equipment, kept systems up-to-date.
  • Tutored users in various levels of computer use
  • Assisted in faciliating summer workshops for kids to learn computer troubleshooting and hardware skills.

Education:

University of Southern California

B.A. in Public Relations from the Annenberg School for Communication, May 2009

 

Organizational Affiliations:

 

Additional Skills:

  • Basic Spanish and conversational Sign Language.
  • Highly skilled in Microsoft Office software and intermediate knowledge of design software, such as Photoshop and Dreamweaver.
  • Ability to learn technical skills quickly.
  • Apple Certified Help Desk Specialist. Tech ID: USA05E8W

Quotes and Related Information

“Rob was one of our IT support staff at my last job. When I started my own company, Rob help us set up our computing infrastructure. I think Rob is a conscientious, no-nonsense IT support consultant that will help you get things taken care of. He's also got a great attitude and is a pleasure to work with.” - Mitchell Rubinstein, Managing Partner, 1K Studios

 

“Rob Olague is an extremely capable, hardworking, and intelligent engineer. Whenever our team was in need of his services he has always been an exemplary participant, and hardworking ALWAYS meeting project timelines and expectations. His softskills with our user base has always gone beyond my expectations and it was not uncommon for our users to ask for him directly even when he was no longer on projects, which in itself is a tribute to the dedication and attention he gives to each user he interfaced with. Rob would be an asset to any organization that he participates in and I highly recommend him.” - Jonathan Carr , Systems Engineer II , Trailer Park

 

“Rob was an awesome co-worker and a great problem solver. He was able to help me trouble shoot all kinds of problems in the IT world. He is fast and also great with people. He had great attention to details and a hard worker. I recommended him anytime.” - Susinee Praphawong, Print Production Manager, Trailer Park

 

“Robert Olague worked for me for 1 1/2 years during my tenure at Creative Domain / Trailer Park. I found him to be an energetic and productive member of my team who had a positive attitude and an excellent rapport with both co-workers and clients. He is a hard worker and a fast learner and would be an asset to any organization.” - Niels Eike, Systems Engineer , Atticus

 

“Rob has a great attitude towards work. Even when the chips are down, and things look bleak, he still manages to be smiling and even looks like he is enjoying it and having a good time. He is a hard worker and has his eye out for for the rest of us and takes very good care of us. He is always quick to respond, and does a good job of following up. Rob is a joy to work with.” - Rick Zaki , Technical Director , Trailer Park (formerly Creative Domain)

About Rob

Rob Olague has 10 years of experience in technology and graduated from USC with a degree in Public Relations. He has a varied background in IT, working with nonprofits, post-production studios, and new media outlets. He has recently been working in Public Relations with an emphasis on social media.